We’re a small team and we read every message. Here’s how to get help.
Contact us
Email support@fitariq.com. Include your phone model and what you were doing when the problem happened. We usually reply within 2 business days.
Manage your subscription
iPhone: Settings → your name → Subscriptions → Fitariq.
Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Fitariq.
Privacy and your data
Read our Privacy Policy, or email privacy@fitariq.com to access, export or delete your data.
Delete your account
In the app: Settings → Account → Delete account. Or follow the steps at fitariq.com/delete-account.
Frequently asked questions
What is Fitariq?
Fitariq is a fitness and nutrition app with an AI coach. You log what you eat, drink, lift and sleep — mostly by snapping a photo — and Fitariq turns it into calories, macros, form feedback and health insights, then tells you what to do next.
How much does it cost?
Fitariq is free to download and use. An optional subscription unlocks extra features. You’ll see the price in the app before you pay, and you can cancel any time in your App Store or Google Play settings.
Which phones does it work on?
Fitariq is available for iPhone and Android phones. You don’t need any extra devices to get started.
How accurate is the food scanner?
The food scanner gives a fast estimate of calories and nutrients from a photo. Like any photo-based estimate, it can be off — especially for mixed dishes, sauces or hidden oils — so you can always check and edit the result before logging it.
How does form check work?
Prop your phone up so your whole body is in view and start your set. Fitariq tracks your joints rep by rep and points out things like squat depth or knee position. It’s a guide, not a replacement for a qualified coach.
Are the health scores medical results?
No. Gut health, CNS fuel, stress, sleep score, metabolic age and neural age are wellness estimates based on your logs. They are not medical tests or diagnoses. Talk to a doctor about any health concerns.
What happens to my photos and videos?
They’re stored privately in your account so you can see your history, and you can delete any of them at any time. We only use them to improve our AI if you turn on “Help improve Fitariq” in settings. We never sell your data or show ads.
Does it connect to Apple Health or wearables?
Not yet. Today Fitariq works from what you log in the app. Connections to Apple Health and Google Health Connect are on our roadmap.
How do I cancel my subscription?
On iPhone, go to Settings → your name → Subscriptions → Fitariq. On Android, open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Fitariq. Deleting the app does not cancel a subscription.
How do I delete my account?
In the app, go to Settings → Account → Delete account. You can also request deletion at fitariq.com/delete-account. Your data is removed from our systems within 30 days.